Ditching the Epson C320W

I’m a patient woman, giving things more than their fair shake. However, today was the day I snapped. “That’s it. You’re outta here,” I declared, and I pulled the plug as the patient lie comatose. Yup, this was the day the Epson was euthanized. So let me tell you the story…

A year ago, I finally replaced my dedicated workhorse of a scanner. And the only reason I did so was because it was no longer supported by the company. I grieved. We had seen many good years together and no one worked harder without fail. So long dear friend. I’ll never forget you.

So, after doing some research (I ALWAYS make the effort) I bought an Epson C320W. At first, I thought I’d made a good purchase. Scans were great. It was easy to use, etc. However, it began to act up. The problem? Loss of wireless connection. I’d use it one day, then the next time I needed it, I saw the dreaded warning on my screen, “We’re sorry, but we’ve lost connection…”

If you’re asking, my other wireless connections work just fine. Epson was the culprit. After doing a search, I discovered that numerous frustrated customers had the same experience. It wasn’t just me, regardless that was hardly comforting.

Being an IT girl, I did everything within my power and sure enough, got ‘er up and running. Nix that! The problem occurred again, and again, and again. One day it was fine. The next, it refused to cooperate. “What the hell? I’m trying to run a business here. I don’t have time for this!”

Now it was time to move on. I decided on a Doxie Pro DX400. While I wasn’t familiar with the brand (you can’t always use that as criteria now, can you), the reviews were great across the board. It was reasonably priced, and I could have it within a few days. Sold to the woman in the McLaren hoodie! Zoom, zoom!

Now I patiently wait. Hopefully I’ll soon hear the happy purr of a new office machine. Personal review to follow.

Saturday, March 22 follow-up

Day one and I have nothing but praise for my new scanner. Immediately, I noticed the difference between the old and the new.

Number one: the machine itself is an improvement. It’s better built. Sturdier. Number two: It was less expensive and has more features. I have the option to scan up to twenty sheets at a time. Or use the flat scan feature. Great for photos or documents that are fragile or shouldn’t be curled. Number three: Software has numerous changeable parameters and is intuitive/user-friendly. Number four: Scans are quick and look good to boot. Bonus: The unit came with not one, but two USB cables, a cleaning cloth and an extra paper pad. They state that the scanner has a pre-installed paper pad, which eventually wears out, so they tossed in a replacement. Nice!

So, yes, I’m a happy camper and even though it’s early, I’m going to leave a five-star review!