When you get a bill clearly showing a zero balance, you think, great, I’m up to date and you pay it. And if the following invoices declare the same? But wait, you’d be in error, at least if you’re a customer of company X. Imagine our surprise when our internet was shut down without warning? No email, phone call or letter in the mail, informing us that we were past due or that our service would be shut off. Flick the switch. OFF! HistoryWhen our internet failed in Oct 2023, I called to discover the problem. Was there a glitch…